FAQ’s
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Frequently Asked Questions (FAQ)
Please find answered for the most asked questions.
Q: Can you help with Moving offices and Businesses?
A: Yes, we can arrange moving services for all kinds, offices, warehouses, businesses.
Q: Can you provide Sameday moves?
A: Yes, we always have movers available and waiting for your call to move out and help you with your move. However, giving enough notice would help us organise better.
Q: Do you also help with packing?
A: Yes, we can pack your items as well as Moving, you can have the packing materials delivered to your house prior the moving date.
Q: We have some fragile items, can you help with moving them?
A: Yes, be it artwork or musical instruments, no worries. We’ve got the means and know-how to help you move even the most fragile of items.
Q: What can you not move?
A: We do not transport hazardous materials, live animals, perishable goods, and waste.
Q: Is your service insured?
A: Yes, the removal specialists who will carry out your move have public liability insurance.
Q: How can I get some kind of Discounts?
A: If you use more than one of our services then you can get 10% on each service.
Q: What is video survey?
A: It is important for us to understand the scope of your move. The number of belongings and furniture, and all. That is why we can arrange a conference call so you can show us around your place and tell us exactly what shall be moved.
Q: What is the cancellation policy.
You can cancel upcoming service job by contacting our office during our working hours. You can also do that by emailing us at enquiries@themovingman.co.uk then we will email you back with a cancellation notice.
Q: Do I need to pay before the service day?
You don’t have to pay prior the service day, you can make the payment on the service day. However, if you prefer to make the payment in advance you can do that in certain ways which is described in question 5.
Q: What are the methods of payment.
We accept the following methods of payment which include; Cash Payment and Bank Transfer.
Q: What is the availability like?
We normally have availability for short notice jobs as well. However, we recommend you book 2 days in advance. Note: We can accommodate same day and emergency jobs too.
Q: How do I get a receipt for the service I have received.
All our receipts and invoices are done electronically, so as soon as a job is completed we can provide you with an invoice if required.
Q: Can you help with Moving offices and Businesses?
A: Yes, we can arrange moving services for all kinds, offices, warehouses, businesses.
Q: Can you provide Sameday moves?
A: Yes, we always have movers available and waiting for your call to move out and help you with your move. However, giving enough notice would help us organise better.
Q: Do your move operates on weekend?
A: This is subject to availability, but it can be arranged, even during official holidays.
